10 Things We Do Better
- We Answer the Phone
- When you call, we answer. Our technicians are responsive and eager to help resolve your IT issues in a timely manner.
Quick and efficient.
We know you don’t want to waste your valuable time waiting for your computer to be fixed. That’s where our IT support & computer network support services come in. You can always access your computer IT network remotely. If not, a technician will be sent out the same day.
- We Speak English, Not Nerd
- We will answer any computer support & maintenance questions you have so you clearly understand. There is absolutely no intimidating “geek speak” by our IT support technicians. We are serious nerds, we just don't talk like it.
- 100% Satisfaction is Our Goal
- Complete satisfaction will be yours with our products, technology services and IT Consulting. Nothing will get in the way to make sure you are a happy customer.
- No Surprises
- Your network or data will not be damaged, that’s a promise. We evaluate first to see if there are any potential risks before we begin computer maintenance services. Any risks will be clearly explained and we will get your authorization before we begin working.
- All Projects Completed According to Schedule & Budget
- We won’t surprise you with added or hidden charges as we perform IT consulting and network services. Believe it or not, there are some incompetent and unethical technicians out there, but not us. We make no excuses. We guarantee the completion of your IT support project ON BUDGET and ON TIME which will ultimately lead to success for your company. If project plans have to be adjusted, we inform you right away, give cost changes and request approval.
- Invoices Will Be Accurate
- Your invoice will be accurate and completely spelled out – guaranteed. There will be no billing surprises on your invoice.
- Competitive Advantage
- Having a competitive advantage in your business is the key to long term success. Often times problems with computers due to slowness, downtime and viruses can make your most productive employee useless. Our goal is to minimize your downtime, provide services that enable you to have efficient and fast systems. We believe that there is ”No time for down time”
- Strategic Planning and Review
- We will meet with you quarterly and annually to review, develop, and implement your strategic plan for technology and communications in your business. Our goal is to enable your business to use technology to grow your business, increase productivity, and reduce costs.
- Your Schedule, Your Time
- We schedule our work around your schedule and time for your convenience. Our goal is to meet the needs of your business without affecting your ability to work.