4.7
Google Rating
Meet the Guy Who Answers When You Call
The Computer Guyz is a Charleston, SC IT company that manages business IT, cybersecurity, backups, cloud and phone systems for flat monthly pricing, with a real person answering when you call. Owner Joe Engelking leads the company.
The Computer Guyz has looked after Charleston businesses since 2010. Since I took over, I’ve kept it hands-on and local. When something breaks, you call me.
Most owners just want to understand their own technology a little better. A quick chat is usually all it takes. Tell me what’s frustrating you and I’ll tell you straight whether it’s worth fixing, and how.
— Joe Engelking, Owner
2010Serving Charleston Since
1 hrResponse Guarantee
100%Direct Access to Joe
Rated 4.7 Stars by 140+ Charleston Businesses
Don’t just take our word for it. Our clients trust us because we show up, fix it right, and stay reachable long after the invoice. See what real Charleston businesses have to say about working with The Computer Guyz on Google. We’re also recognized as the top-listed IT Services provider in Charleston, SC by ThreeBestRated®.
Get PricingGet IT Support That Covers Your Entire Business
Most business owners don’t actually know what’s happening inside their own IT, they just know when something breaks. We fix that by giving you one team that owns the whole picture, monitors it proactively, and can explain what’s going on without the jargon.
AI Quick-Win Assessment
Your Competitors Are Already Using AI. Every Week You Wait, They Pull Further Ahead.
While your team spends hours on email, quotes, scheduling and follow-up, the business down the street is letting AI handle the busywork. The AI Quick-Win Assessment shows you exactly where AI will pay off in your business, which tools are safe for your data, and what to switch on first.
5 hrsback every week (a conservative example)
240 hrsback every year
$9,600of staff time at $40 an hour
$999one-time Quick-Win Assessment
Example only: 5 hours a week for 48 weeks at $40 an hour. Your results depend on your team, tasks and tools. We estimate the numbers with you and never guarantee savings.
1
We learn your business
A 45-minute conversation about where your hours and dollars go: email, quotes, scheduling, follow-up and reporting.
2
You get a ranked plan
A short report with quick wins ranked by impact and effort, real tool prices, estimated hours saved and the risks to avoid.
3
You start in four days
A 30-minute review call and a four-day starting plan, about 10 to 15 minutes a day. We can set it up for you or train your team.
Time backHours return to the people you already pay.
Money savedSkip the wrong tools and the risky free ones.
Faster growthQuicker replies and follow-ups win jobs your competitors lose.
Safe firstAs your IT provider, we check data permissions and security before AI touches client data.
Current managed IT clients: ask about your free 15-minute AI mini assessment. See what the assessment includes.
See What Our Clients Say
How The Computer Guyz Compares to Other IT Providers
Not sure whether you need a solo IT contractor or a large national MSP? Most growing Charleston businesses need something in between, and that is where we fit.
Solo IT contractor
One person who knows your setup, with limited hours and limited depth.
- Included: Reach a real person directly
- Not typical: 1-hour response guarantee
- Not typical: A team covers when someone is out
- Not typical: Monitoring, cybersecurity and backups
- Not typical: Room to grow with your business
Best forVery small offices with simple needs
The Computer GuyzOur approach
A real team you reach directly, with a guaranteed 1-hour response and flat monthly pricing.
- Included: Reach a real person directly
- Included: 1-hour response guarantee
- Included: A team covers when someone is out
- Included: Monitoring, cybersecurity and backups
- Included: Room to grow with your business
Best forGrowing small and midsize businesses
Large national MSP
Enterprise tools and scale, often with a ticket queue and rotating technicians.
- Not typical: Reach a real person directly
- Not typical: 1-hour response guarantee
- Included: A team covers when someone is out
- Included: Monitoring, cybersecurity and backups
- Included: Room to grow with your business
Best forLarge organizations
Not sure which kind of IT partner fits your business? Start with a free IT assessment and get a straight answer, no pressure.
Keep reading: The complete guide to managed IT in Charleston · How to choose a managed IT provider · Everything we offer
What We Commit to in Writing
Every managed IT agreement states the same core commitments, so you can compare us to any provider line by line.
1-hour response
A one-hour response time is written into every service agreement.
24/7 coverage
We monitor your systems around the clock. After hours, your call goes to an answering service that pages an on-call technician.
Flat monthly pricing
One fee per user, typically $75 to $175 per user per month. Your exact quote comes after a free IT assessment.
Security and backups included
Cybersecurity protection and backups are part of the plan, not add-ons.
Qualified technicians
We are a Microsoft partner, our technicians hold vendor certifications, and we have experience with compliance and cyber insurance requirements.
Owner accountability
Owner Joe Engelking works directly with clients and is accountable for every relationship.
Start with a free IT assessment or read our full service commitments and managed IT pricing guide.
Common Questions About IT Support in Charleston
What does The Computer Guyz do?
The Computer Guyz is a Charleston, SC IT company. We manage business IT for small and mid-sized companies, including 24/7 monitoring, help desk support, cybersecurity, backups, cloud services, business phone systems, IT consulting and AI consulting, for flat monthly pricing you can budget around. Owner Joe Engelking leads the company.
What is managed IT?
Managed IT means one provider monitors, secures, backs up and supports your computers, network and cloud accounts for a flat monthly fee, instead of you calling someone after something breaks. Learn more about our managed IT services.
How much does IT support cost in Charleston?
Our managed IT plans typically run $75 to $175 per user per month, depending on what is included, such as cybersecurity, backups and help desk hours. We charge a flat monthly price with no hidden fees, and we confirm your exact number after a free IT assessment. You can also request an instant quote on our pricing page.
Who answers when I call?
A real person on our local team answers during business hours. After hours, an answering service takes your call and pages an on-call technician. Owner Joe Engelking has kept the company hands-on since taking it over, and a one-hour response time is written into every service agreement.
What areas do you serve?
We serve Charleston, Mount Pleasant, North Charleston, Summerville, Goose Creek, Hanahan, Johns Island, Daniel Island, Sullivan’s Island, Moncks Corner, James Island, Isle of Palms and West Ashley, SC. See our areas we serve page.
Which industries do you support?
We support law firms, accounting and financial firms, healthcare practices, real estate and construction companies, and hospitality and tourism businesses, along with other small and mid-sized businesses. See IT support for law firms, accounting and financial firms, healthcare, real estate and construction and hospitality and tourism. We also support restaurants, dental practices, insurance agencies, nonprofits and churches, property management companies and manufacturers.
What do you commit to in your service agreement?
Every agreement states a one-hour response time, 24/7 system monitoring with after-hours calls routed to an on-call technician, and one flat monthly price per user, typically $75 to $175. Cybersecurity and backups are included. Your exact quote comes after a free IT assessment.
Maintained by The Computer Guyz. Last updated October 20, 2026.
Click Here to Start an Insta-Chat With a Real Technician
Joe and his team are always standing by ready to answer any questions you have. From managed IT services, cybersecurity, IT consulting, computer support to on-site tech services. Clients choose us because we’re fast, responsive, honest, and focused on long-term solutions.
Business IT Services
Get structured business IT services that support growth, improve system reliability, and reduce tech disruptions. We deliver solutions that work for the way your business runs.
IT Consulting Services
Make better tech decisions with our IT consulting services designed to align your infrastructure with your business goals. We help you plan, scale, and protect smarter.
Managed IT Services (MSP)
Stay ahead with managed IT services built around monitoring, protection, and uptime. Our proactive approach keeps your business running without unexpected IT problems.
Managed IT Support
Our managed IT support provides round-the-clock coverage, system updates, and issue prevention for your entire tech stack. Get dependable service you can count on.
Cybersecurity
Protect your systems, data, and team with business-grade cybersecurity services that block threats before they cause damage. We secure your infrastructure with active monitoring.
Office 365 Support
Simplify communication and productivity with efficient office 365 support services that secure your data, improve collaboration, and keep your business connected.
Server Administration
Ensure performance, security, and uptime with our reliable server administration service that keeps your systems optimized and your business running smoothly.
Onsite IT Support
Get fast, reliable onsite it support services that minimize downtime, boost productivity, and keep your business technology running smoothly every day.
Remote IT Support
Stay connected with fast, secure remote IT support services that resolve issues instantly and keep your systems performing at their best from anywhere.
Network Support
Improve reliability and security with proactive network support services that prevent downtime, boost performance, and keep your business running efficiently.
Data Backups and Recovery
Safeguard your business with reliable data backup and recovery services that prevent data loss, ensure quick restoration, and keep your operations running smoothly.
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Proudly Supporting Charleston Businesses
We proudly serve Charleston, SC, and surrounding areas—offering fast, reliable IT support right where you need it.
Talk to a Charleston IT Team That Actually Answers
Fill out the form to request support, ask a question, get a quote, or schedule your free assessment. We respond to all inquiries within 1 hour.