The Computer Guyz are hiring IT specialists!
If you have experience in the IT field or if you are the go-to IT Support person for your friends and family, reach out to the Computer Guyz and provide us your application.
IT Support Job Description
Our I.T. & Cyber Security business is growing and in need of a technician to handle Tier 1 onsite and remote work, and who is interested in growing to Tier 2 responsibilities of projects and cyber security rollouts.
To start the technician will provide remote and onsite support to residential and business clients and grow into managing networks and more advanced IT rollouts.
There is also an opportunity to make money buy reselling backups, Anti-Virus, ongoing support and other necessary IT software/services.
We are looking for individuals with strong interpersonal skills, and who are looking to learn rapidly in the I.T. and Cyber fields
Job Duties
โ Perform field service visits to customer sites to diagnose, repair, and maintain computers, networks
โ Remote support on IT support tickets, work from home
โ Collaborate with customers to understand their needs and provide technical support
โ Maintain accurate records of service visits, repairs, and equipment maintenance in an RMM
-Assist in project deployments for email migrations, cyber security rollouts, office moves, and software implementations
Job Requirements
โ Knowledge of Windows and MacOS systems and ability to work with Office 365 and Google Workspace
โ Strong Troubleshooting skills
-Ability to Document and create SOPs
โ Located in Charleston area or suburbs
โ Technical sales skills to effectively communicate with customers and provide support
โ Excellent communication skills, both written and verbal
โ Strong organizational skills and attention to detail
Job Types: Part-time, Contract, Temp-to-hire
Pay: $20.00 โ $30.00 per hour
Expected hours: 20 โ 40 per week
Compensation Package:
- 1099 contract
- Bonus opportunities
- Hourly pay
- Profit sharing
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- What experience do you have in the IT field?
Ability to Commute to Charleston is a must