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Our Mission is Your IT
At The Computer Guyz IT Services, LLC, our mission is to deliver proactive, reliable, and scalable IT solutions that empower businesses to thrive without disruption. We combine the structure of enterprise-level support with the personal attention of a dedicated local team.
Vision Statement
We envision that all of our clients have a scalable and reliable IT infrastructure in place. We want The Computer Guyz IT Services, LLC to be recognized coast to coast as proven model for proactive IT support.
Our Goals
- Client Success
Ensure every client’s technology environment is optimized to be sustainable, secure, and issue-free. - Continuous Innovation
Stay ahead of emerging technologies and evolving threats to deliver cutting-edge solutions. - Unmatched Support
Provide fast, friendly, and accountable IT support that anticipates needs before problems arise. - Team Growth
Build a skilled, service-driven team that shares our mission and helps expand proactive IT excellence nationwide.
Meet Our Team
Joe Engelking
CEO
As CEO, I focus on bringing quality of service to all of our clients. I love learning new technology and helping our clients improve their business operations. On the IT side, we create systems that empower our clients and their teams to do their best work and love the tools that serve them. On the Cybersecurity side, our job is to help our clients avoid the horror stories that cause so much stress, lost revenue, and worse for businesses who neglect to secure our systems.
David Ruediger
Systems Engineer
I love to learn, design, and implement business-changing technology. At The Computer Guyz IT Services, LLC, I have grown into a role that focuses on driving business operations and increasing efficiency. I work with networking, servers, cloud platforms, and security systems to ensure optimal performance, scalability, and reliability. My role involves troubleshooting complex technical issues, optimizing infrastructure, and deploying new technologies that enhance productivity and security. By staying up to date with industry trends, I continuously improve system architectures and recommend strategic upgrades that align with business objectives. Beyond technical expertise, I collaborate with clients and internal teams to assess needs, develop customized IT solutions, and provide ongoing support
Shania Vernon
Customer Satisfaction & IT Support
The Computer Guyz IT Services, LLC is focused on a great customer experienced. I love speaking with our clients, talking about technology solutions and reviewing client operations. My role requires a deep understanding of our clients, their IT service needs, their goals and their business objectives. I love getting to know our clients and finding ways to better their business operations and profitability. I am client success expert and am here to ensure that every call gets answered in a friendly and professional way.
Ivan Chapa
Field IT Technician
I’m usually the one you’ll see onsite—running cable, setting up hardware, and getting networks squared away at your location. Whether it’s diagnosing a flaky connection, wiring a new office, or swapping out failing equipment before it becomes a problem, I like solving IT issues hands-on, not just from behind a screen. My job is to show up, do it right the first time, and get you back up and running with as little disruption as possible.
Matt Olszewski
Systems Engineer
I’ve always loved figuring out how technology actually works, and turning that into something that just works for the people using it. At The Computer Guyz, I get to dig into a client’s systems, find what’s fragile or outdated, and build something more reliable in its place. There’s nothing better than turning a network nobody trusted into one nobody has to think about.
Jon Schneider
Systems Engineer
I’ve always been the person friends and family call when something breaks, so doing it professionally just made sense. I love the puzzle-solving side of IT: tracing a weird issue back to its actual cause, then building a fix that holds up. Every client’s setup is different, and I like getting to know theirs well enough to keep it running smoothly.
Windows 10 Support Ends This October
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